Employment Opportunities

BioAutomation is always looking for qualified individuals.  We are currently looking to fill an opening for a Field Service Engineer.   Please submit your resume to Jobs@BioAutomation.com.  Thank you for your interest in working with BioAutomation.

Open Positions:

Field Service Engineer

The Field Service Engineer’s primary responsibility is to provide on-site field service support by performing preventative maintenance, troubleshooting, repair, and installation of BioAutomation’s full line of DNA/RNA synthesizers.

Key Responsibilities:

• Provide Field Support in an Industrial Setting to customers to ensure the stable and ongoing operation of customer purchased equipment
• Consult with the customer to explore current and future needs, develop action plans to ensure needs are met quickly and efficiently
• Consult and recommend future services to customers including service contracts, preventative maintenance schedules, etc.
• Communicate with customer to implement any necessary corrective actions
• Install, troubleshoot, repair and maintain BioAutomation equipment located at customer sites
• Provide on-site training to customers
• Proper interpretation of schematics, manuals, and other specifications
• Perform Routine and Preventative Maintenance on customer equipment
• Provide Technical Support to customers via Telephone
• Provide feedback and documentation of work performed to Customer and others as appropriate
• Input accurate expense information for approval in a timely manner

Minimum Requirements/Qualifications:

• Requires a bachelor's degree in science or engineering and 5+ years of experience in the field or in a related area
• Oligonucleotide synthesis experience required
• Ability to travel both domestically and internationally
• Strong customer service, interpersonal and communication Skills
• Ability to work independently at remote locations
• Capable of critical thinking and problem solving
• A wide degree of creativity and latitude is expected