Tech Support

Support is one of the main advantages BioAutomation has over it's competitors.  Our technicians go beyond the instrument to insure our customer's success.  We can help answer questions about your synthesizer or we can discuss the best way to employ new modifications and how to process them.  We are here to share our extensive experience using MerMades to make all types of oligonucleotides.  We have more full time technicians than any other synthesizer manufacturer dedicated to installing new Oligo Syntehsizers and helping our customers on site and over the phone.  

Log a support ticket

Phone:  (866) 225-3482